Insights
Field notes on data infrastructure, modernization, and the work of getting operations right.
What breaks in financial operations and mid-market enterprises, and what we've watched fix it. Written from inside engagements by the person who did the work, which is why the examples are specific and the advice is short.
10 insights published · 5 topics covered · Principal-authored by Jake McFadden
02Start Here
Three to read first.
If your operation runs on a spreadsheet someone is afraid to touch, read these in order.
03The Archive
Browse all insights
- June 2026An Answer Without a Citation Is a GuessTrust the source, not the model. A citation turns a leap of faith into a ten-second check.AI & Data · 6 min read
- June 2026The Best Migration Is the One Nobody NoticesBig-bang cutovers fail because reality arrives all at once. Migrate value, not screens.Operations · 5 min read
- May 2026What “AI-Ready” Actually Means for Financial OperationsThe infrastructure prerequisites nobody talks about before they buy AI tools.AI & Data · 6 min read
- April 2026Excel Isn’t the Problem. Your Architecture Is.Spreadsheets become systems of record by accident. The fix is structural, not categorical.Architecture · 5 min read
- March 2026Buying Software Won’t Fix a Broken ProcessSaaS doesn’t clarify logic. It just rebrands the dysfunction.Operations · 5 min read
- March 2026The Hidden Cost of Tribal Knowledge in Financial OperationsWhen the logic lives in one head, the org chart is the disaster-recovery plan.Operations · 6 min read
- February 2026The Audit Trail You Wish You Had — Design It NowThe cheapest time to add lineage and access logs is before anyone needs them.Governance · 6 min read
- February 2026Why Most Automation Projects Fail (And How to Avoid It)Automation amplifies what you give it. Give it a poorly understood process and you get a faster mess.Automation · 6 min read
- January 2026Reconciliation Is a Symptom, Not a WorkflowContinuous validation, canonical keys, and a system of record beat heroic spreadsheets.Architecture · 5 min read
04Topics
What we keep coming back to.
Five themes show up in almost every engagement we run. These are the lenses we use when reading a new operation.
Architecture
How systems should be structured so spreadsheets, code, and SQL each do what they’re actually good at.
2Operations
What changes when business logic stops living in someone’s head and starts living in a system.
3Automation
Where automation creates leverage, where it creates risk, and how to tell the difference up front.
2AI & Data
What “AI-ready” actually requires — and what teams should fix before they buy another model.
2Governance
Designing audit trails, lineage, and access controls in from day one, not bolted on under deadline.
1
Working through something similar?
The writing is the easy part. The work is what matters.
If any of these patterns sound like your operation, the next move is a short conversation. We'll tell you whether we can help, what it would take, and what we'd do first.